NAUT has nearly ten‑year experience in the steel‑belt industry and has accumulated abundant resources and technical capabilities. To deliver better services for various industries, Shanghai Roter Steel‑Belt Co., Ltd. has expanded its after‑sales service team and added welding tooling equipment to satisfy customers’ after‑sales service requirements for steel‑belt equipment. Meanwhile, to improve customers’ in‑house maintenance capabilities for steel‑belt equipment, the NAUT after‑sales team provides training for customer personnel on steel‑belt and equipment repair & maintenance, so as to prevent accidents and boost production efficiency.

Customized Service Team

The NAUT after‑sales service team consists of 8 members, including senior engineers with nine‑year steel‑belt welding experience as well as new recruits to steel‑belt welding industry. Under the guidance of senior staff, new members rapidly improve their welding skills. Special training is provided for new operators on steel‑belt equipment operation; some new team members are already capable of independently commissioning double‑belt cooling machines, granulators and other chemical‑industry equipment.

   

Scope of Services Provided by NAUT After‑Sales Team

◆ Welding and installation of brand‑new steel belts

◆ Insert‑patch welding for steel belts (stainless‑steel belts, carbon‑steel belts, etc.)

◆ Steel‑belt surface treatment (grinding and polishing)

◆ Bonding of V‑shaped positioning or waterproof rubber strips

◆ Repair of mirror‑finish steel belts

◆ Repair, grinding, stress‑relief and leveling of press steel belts

Features of NAUT After‑Sales Service

1.NAUT offers annual service packages for regular pre‑inspection, repair and maintenance of all your steel‑belt equipment.

Why Choose Pre‑inspection & Maintenance Service?

◆ Avoid production shutdown losses caused by unexpected steel‑belt failures

◆ Extend steel‑belt service life and lower maintenance costs

Pre‑inspection & Maintenance Checklist for Chemical‑Industry Steel‑Belt Equipment

1.Steel Belt

Inspect: V‑shaped rubber strips, potential cracks at welds, possible deformation and abnormal friction.

2.Tension End

Inspect: bearings, hubs / spokes, hub cleaning device, steel‑belt supports, tension disc springs or cylinders, support frames.

3.Feeding & Discharging Unit

Inspect: rotary distributor, crusher, discharge scraper.

4.Intermediate Cooling Section

Inspect: nozzles and pipe clamps, water‑wiper assembly, steel‑belt supports, steel‑belt idlers, air circulation system.

5.Drive End

Inspect: bearings, hubs / spokes, motor, hub cleaning device.

6.Operating Conditions

Inspect: feeding distribution, flaking quality, cooling performance and discharging status.

7.Process Parameters

Inspect: material temperature, cooling temperature, discharge temperature, steel‑belt speed, flake dimension and production output.

2.24‑hour standby after‑sales service team

In cases of customer steel‑belt cracking, NAUT after‑sales engineers will rush to site.

Engineers may work until midnight to complete high‑quality insert‑patch welding work.

This ensures normal equipment operation and avoids production shutdown losses.

3.The after‑sales service team is committed to continuously improving customer satisfaction.

(Figure: Weld seam of mirror‑finish steel belt)